ProvaDent Terms of Use

ProvaDent is committed to supporting your pet’s oral health with high-quality probiotic supplements. By accessing our website, you agree to these Terms of Use. We aim to provide a smooth shopping experience and scientifically developed pet dental care solutions. Please review these terms before making a purchase. For any inquiries, our support team is available to assist.

1. Acceptance of Terms

By using the ProvaDent website, you accept these Terms of Use. If you do not agree, please discontinue use. These terms apply to all visitors and customers. Completing a purchase also signifies agreement with our return and refund policies.

2. Product Information

We provide detailed descriptions of ProvaDent products, though slight variations may occur. This information is for general reference and does not replace professional veterinary advice. Consult a veterinarian before giving ProvaDent to pets with existing health conditions or dietary needs. ProvaDent supports oral hygiene but is not intended to diagnose, treat, or prevent diseases.

3. Website and Product Usage

You agree to use the ProvaDent website and products responsibly and in compliance with applicable laws. Unauthorized reproduction, modification, or misuse is strictly prohibited. Our products are for personal pet use only and may not be resold without written authorization.

4. Orders and Payments

Ensure billing and shipping details are accurate at checkout. Payments are securely processed. By placing an order, you authorize ProvaDent to charge the total amount, including taxes and shipping fees. Incorrect details may cause order delays or cancellations.

5. Shipping Policy

ProvaDent ships across the United States. Orders are processed within 1-2 business days and include tracking. Delivery times vary based on location and carrier. Shipping fees are calculated at checkout. We are not responsible for delays caused by third-party carriers. Contact support for shipping concerns.

6. Return and Refund Policy

Your satisfaction matters to us. ProvaDent offers a 60-day money-back guarantee. Return requests must be submitted within 60 days of purchase for a full refund, excluding shipping fees. Refunds apply only to orders made through our official website. Contact support for return instructions.

7. Limitation of Liability

ProvaDent is not liable for any damages resulting from product or website use, including indirect or incidental damages. We do not guarantee uninterrupted website access. Users are responsible for secure browsing practices.

8. Updates to Terms

ProvaDent may update these Terms of Use at any time. Changes take effect immediately upon posting. Please review this page periodically for updates.

9. Governing Law

These Terms are governed by the laws of the United States under Idaho jurisdiction. Any legal disputes will be resolved in Idaho courts.

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